Q&A

What is Zencall.ai?

Zencall.ai is an artificial intelligence tool that aids businesses in managing their incoming calls. It functions as a virtual secretary, answering phone calls and providing appropriate information to callers. Zencall.ai offers features like instant call notifications, link sharing via text messages, unlimited prompt testing, a free phone number, and call redirection.

How does Zencall.ai work?

Zencall.ai uses artificial intelligence to automate the management of incoming calls for a business. Users receive instant notifications of calls via the Zencall app and the AI secretary can send URL links of the user's choice to callers in text messages. The AI secretary is programmed to answer queries and if required, it redirects the call to the appropriate line and ensures accurate addressing of customer queries.

What does Zencall.ai's AI secretary do?

Zencall.ai's AI secretary answers incoming calls, shares URLs via text messages as needed, provides necessary information to the callers, and forwards call if it's unable to answer a question. By using unlimited prompt testing, the AI secretary responses can be improved over time.

Is there a dedicated app for Zencall.ai?

Yes, Zencall.ai has a dedicated app. This app aids in receiving instant call notifications and reading them anytime, anywhere conveniently.

How can Zencall.ai send URL links via text messages?

Zencall.ai's AI secretary can send URL links via text messages to incoming callers, whether they are interested in placing an order, making a reservation, or scheduling a meeting. This feature simplifies and streamlines interactions with customers.

What is the use of instant call notifications in Zencall.ai?

Instant call notifications in Zencall.ai allow users to receive timely updates whenever a new call is answered by the AI secretary. These notifications can be accessed at any given time, allowing users to manage and read them at their convenience.

What is the process of setting up Zencall.ai?

Setting up Zencall.ai involves the help of an onboarding assistant who guides users through the set-up process and answers any questions they may have. This ensures a smooth and seamless setup experience.

Can I get a free phone number with Zencall.ai?

Yes, with Zencall.ai, users can acquire a free phone number to handle missed or incoming calls from anywhere.

What is unlimited prompt testing in Zencall.ai?

Unlimited prompt testing in Zencall.ai is a feature that enables users to improve how their AI secretary answers incoming calls. Tests can be conducted as many times as needed, at no extra cost.

How does Zencall.ai handle call redirection?

Zencall.ai uses AI to redirect calls to a specific person or service if the AI secretary is unable to answer a question, or if a customer requires special assistance. This ensures prompt and accurate responses to customer queries.

What are the pricing plans for Zencall.ai?

Zencall.ai provides different pricing plans; the Starter plan which is free and includes 30 live calls per month. The Standard plan costs $29 USD monthly with 150 live calls included. The Advanced plan costs $99 USD per month and provides 500 live calls. The Enterprise plan costs $249 USD per month and offers unlimited live calls.

Does Zencall.ai offer onboarding assistance?

Yes, Zencall.ai provides a dedicated onboarding assistant that guides the users through the process of set up. This assistance ensures users integrate Zencall.ai into their system smoothly and conveniently.

What type of businesses can benefit from Zencall.ai?

Any business that needs a robust system to handle and manage incoming calls can benefit from Zencall.ai. It can especially be helpful to businesses that have to provide URL links to their customers on a regular basis or businesses that need to forward calls to specific services.

Is there a limit to the number of live calls in Zencall.ai's packages?

The number of live calls in Zencall.ai's packages varies. The Starter plan provides 30 live calls per month, the Standard plan provides 150 live calls per month, the Advanced plan provides 500 live calls per month and the Enterprise plan allows for unlimited live calls per month.

What is the difference between Standard and Advanced pricing plans of Zencall.ai?

The Standard pricing plan of Zencall.ai costs $29 USD per month and offers 150 live calls, whereas the Advanced pricing plan costs $99 USD per month and includes 500 live calls. This is the main difference between the two plans.

Can Zencall.ai forward calls if necessary?

Yes, if necessary, Zencall.ai can forward calls. It's AI secretary is able to redirect the call to the appropriate line if it can't answer a question.

What happens if the AI secretary can't answer a question?

If the AI secretary can't answer a question, it will redirect the call to a specified person or service in order to ensure that the customer's queries are accurately addressed.

How can I test how the Zencall.ai's AI secretary answers incoming calls?

Zencall.ai provides unlimited prompt testing for users to test how the AI secretary answers incoming calls. To do this, you simply call your Zencall number from your own phone. Note, regular call costs will apply.

How can Zencall.ai help in streamlining my business process?

Zencall.ai can streamline your business process by efficiently handling incoming calls, providing timely notifications of received calls, and sending URL links via text messages when required. It's AI secretary can also forward calls to designated personnel when needed.

How can Zencall.ai enhance my customer service?

Zencall.ai enhances customer service by ensuring that all incoming calls are managed efficiently. It provides timely responses, sends useful URL links as per customer's need, and theirs effective call redirection service ensures that all customer queries are answered correctly and promptly.

Comments(4)

Louis Biret

🛠️ 1 AI

Jan 6, 2024

great call answering AI

Useful? / Reply Share Delete

George Jarim

Sep 3, 2023

Luv it, people calling my business for a quote get it fast and accurate

Heron Feren

Really cool to have AI answer our business phone and have warm transfer to appropriate departments

Aug 29, 2023

I love how it answers my phone the way I set it up and I can read my incoming calls conversations. Thank you!

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